bub88 Terms and Conditions

1 Introduction and Definitions

These terms and conditions ("Terms") apply between the bub88 platform and its users ("you" or "member"). bub88 provides a safe and reliable online gaming service for players in Bangladesh.

Below are the definitions of some important terms used in these conditions:

• Platform: The bub88 website, application and all related services.
• Member / User: Any person who holds a registered account on bub88.
• Account: The personal profile created on the platform for a member.
• Bonus: Any promotional benefit provided by bub88.
• Taka / ৳: Bangladeshi currency (BDT).
• Wager: The act of placing a bet with a specified amount of money.

2 Eligibility and Registration

2.1 Age Requirement

To open an account and play games on bub88, you must be at least 21 years old. Use of the platform by minors is strictly prohibited. bub88 reserves the right to verify age and may request identity documents when necessary.

2.2 Account Registration Requirements

At the time of registration, you must confirm the following:

• All information you provide is true, accurate and complete.
• You are a lawful resident of Bangladesh and there is no restriction under local law on using this type of gaming service.
• You will have only one active account — multiple accounts by the same person are strictly prohibited.
• You are playing for yourself and with your own money.

2.3 Identity Verification

bub88 reserves the right to verify your identity at any time. Withdrawals may be placed on hold until verification is complete. Providing false information will result in immediate account closure and your balance may be forfeited.

3 Account Management

3.1 Account Security

It is your responsibility to keep your account password and login details completely confidential. Do not share this information with any third party. If you suspect unauthorized access to your account, notify our support team immediately.

3.2 Prohibition on Multiple Accounts

Operating multiple accounts from the same person, household, device or IP address is prohibited. If this rule is violated, all associated accounts will be closed and any bonuses or winnings earned may be cancelled.

3.3 Account Closure and Suspension

bub88 reserves the right to temporarily suspend or permanently close an account in the following cases:

• Violation of the terms and conditions.
• If evidence of fraud or fraudulent activity is found.
• Use of any manipulation or bots against the platform.
• In accordance with instructions from law enforcement authorities.

You may also request to close your own account at any time through our support team.

4 Financial Transactions

4.1 Deposit Terms

The minimum deposit amount on bub88 is ৳100. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer. The same minimum limit applies to each method.

Only deposit from a payment account registered in your own name. Transactions through third parties are not accepted.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. However, there may be delays due to identity verification or security checks.

The following conditions must be met before withdrawal:

• Account verification must be completed.
• The wagering requirement for any bonus received against the deposited amount must be fulfilled.
• Withdrawals can only be made to the payment method used at the time of deposit.

4.3 Currency and Conversion

All transactions on bub88 are conducted in Bangladeshi Taka (BDT/৳). Transactions in foreign currencies are not supported.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. To receive this bonus, the deposit amount must be at least ৳100.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times (25x) — meaning withdrawals can be made after wagering the bonus amount 25 times. The period to fulfil the wagering requirement is 30 days from when the bonus is activated.

5.3 Bonus Usage Rules

• The wagering requirement must be completed before withdrawing from bonus funds.
• Multiple bonuses cannot be active at the same time.
• Bonuses can only be used on designated games — the list of eligible games can be found on the promotions page.
• bub88 reserves the right to change, suspend or cancel any bonus offer at any time.
• Attempting to use bonuses for fraudulent purposes will result in account closure.

5.4 VIP Program

The bub88 VIP program has three tiers — Bronze, Silver and Gold. Members can progress to higher tiers gradually through regular play. A weekly cashback benefit is provided at each tier: up to 0.3% at Bronze, up to 0.5% at Silver and up to 0.8% at Gold. bub88 reserves the right to change VIP benefits.

6 Gaming Rules and Fair Play

6.1 Gaming Policy

bub88 provides a safe gaming environment through SSL encryption and by ensuring fair play. All games are operated by recognized and trusted game providers.

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Using any kind of bot, automated software or manipulative methods.
• Taking any technical advantage to influence game outcomes.
• Colluding with other members to place dishonest bets (Collusion).
• Placing bets designed to exploit the bonus system.
• Using the platform for money laundering or illegal financing.

6.3 Technical Errors

If a game stops midway due to a software or network error, bub88 reserves the right to void that bet. Abnormal winnings resulting from technical errors may be cancelled by bub88.

7 Privacy and Data Protection

Protecting your personal information is the highest priority for bub88. We keep all your information secure using SSL encryption.

We collect and use your information only for the following purposes:

• Account verification and management.
• Processing financial transactions.
• Providing customer service.
• Complying with applicable laws.

To learn more about our full privacy policy, please read the Privacy Policy page.

8 Responsible Gaming

bub88 places the highest importance on responsible gaming. Gaming is a form of entertainment — it should never be considered a source of income.

8.1 Member Rights

Members can access the following options at any time through our support team:

• Temporarily closing the account for a set period (Self-exclusion).
• Setting daily or weekly deposit limits.
• Setting session time limits.

To learn more about responsible gaming, visit our Responsible Gaming page.

8.2 Warning

9 Copyright and Intellectual Property

All content on the bub88 platform — logos, images, text, graphics, software and design — is the property of bub88 or its licensors. Reproducing, distributing or using any part of this content for commercial purposes without our prior written permission is prohibited.

The copyright for game software and content belongs to the respective game provider and is protected accordingly.

10 Limitation of Liability

bub88 is not liable for the following:

• Loss of a game session due to internet disconnection.
• Any loss caused by a fault in your device or software.
• Delays or failures by third-party payment providers.
• Damage resulting from your account information being disclosed to others.
• Service disruption due to unforeseen circumstances or force majeure.

In any circumstance, the maximum liability of bub88 will be limited to the amount you deposited in connection with that specific incident.

11 Complaints and Dispute Resolution

11.1 How to Submit a Complaint

If you have a complaint, please first contact us through our 24/7 Bengali live chat support or email us at: [email protected]

When submitting a complaint, please provide the following information:

• Your user ID.
• The date and time of the incident (BST).
• A detailed description of the complaint.
• Relevant screenshots or evidence.

11.2 Resolution Timeframe

We will try to resolve complaints as quickly as possible after receiving them. Complex disputes may take longer, but we will keep you updated regularly.

12 Changes to Terms and Conditions

bub88 reserves the right to change these terms and conditions at any time. For significant changes, we will post a notice on the platform.

Continuing to use the platform after any changes means you have accepted the new terms and conditions. We therefore recommend reviewing this page regularly.

13 Governing Law & Other Terms

These terms and conditions are governed by the applicable laws of Bangladesh. It is each member's own responsibility to comply with local laws regarding online gaming.

If any part of these terms and conditions is found to be invalid or contrary to law, the remaining parts will remain in effect.

These rules and terms and conditions constitute the entire agreement between bub88 and the member, and replace any prior oral or written understandings.

For more information, please visit our Privacy Policy, Responsible Gaming and FAQ pages.